Niagara Parks Mission & Commitment to Accessibility Standards for Customer Service

In fulfilling our mission, The Niagara Parks Commission (NPC) strives at all times to provide its goods and services in a way that respects the dignity and independence of persons with disabilities.  NPC is committed to giving persons with disabilities the same opportunity or reasonable alternative to access our goods and services and allowing them to benefit from the same or similar services, in the same place and in a similar way as other visitors.

It is the policy of NPC to promote accessibility for persons with disabilities based upon the core principles of dignity, independence, inclusion, integration, responsiveness and equality of opportunity.  This commitment is established through this policy of The Niagara Parks Commission and the practices and procedures implemented by NPC concerning its operations and visitor experience.  NPC is committed to compliance with AODA and its accessibility standards.  NPC shall provide  accessibility and accommodation for persons with disabilities through AODA’s customer service standards and all other standards as they are developed. 

For Information and document requests under the customer service standards, please contact:

Executive Assistant, Corporate Services,
The Niagara Parks Commission, P.O. Box 150
7400 Portage Road, Niagara Falls, ON Canada L2E 6T2
(905) 356-2241, ext. 214, TTY (Number to be announced)
Fax: (905) 354-6041
accessibility@niagaraparks.com