• Our Commitment
• General Information
• Visitor Admission
• Feedback Form
• Goods and Services
• Support Animals
• Support Person Information
• Accessible Attractions
• Accessible Parking
• Accessible Washrooms
• Assistive Devices
• Notice of Service Disruptions
• Accessibility Standards Awards

From time to time, temporary service disruptions will be experienced at NPC facilities. NPC is committed to making reasonable efforts for its visitors in these instances to ensure that services are reinstated as quickly as possible and that alternative services are provided where feasible.

In instances of service disruption, NPC shall provide its visitors with reasonable notice in the event of a planned or unexpected disruption in the facilities or services usually used by persons with disabilities.This notice shall include information about the reason for the disruption, its anticipated duration, and a description of alternative facilities or services, if available.

Notice of these temporary disruptions shall be provided in a conspicuous place and manner at the respective locations, NPC Welcome Centres, and through internal communication systems. The steps to be taken in connection with a temporary disruption will be available at the location and shall be provided to visitors as requested. In the event of a long-term disruption, information shall also be posted on the NPC website.