Lost and Found Information
A Lost & Found department is provided at the office of the Niagara Parks Police Service at 6075 Niagara Parkway, located directly across from the American Falls in Queen Victoria Park. When a “finder” brings an item to Lost & Found, every attempt is made to determine proper ownership, so it can be returned to the rightful owner as quickly as is possible. A Lost item is held for 90 days - if it is not claimed after this period, the finder can put in a claim on the item. (Members of the Niagara Parks Police Service cannot submit a claim as a finder. An unclaimed item that is deemed to have no value is disposed of, or if it is valuable, it is donated to a charitable organization.
Visitors occasionally lose items over the gorge railings or the parapet wall near the brink of the Falls. The only individuals allowed over these railings are Niagara Parks staff performing yearly rock-scaling operations, rescue efforts and periodic litter clean-up. All of these activities are undertaken with the utmost safety standards and procedures. Parks’ staff conduct litter clean-up on some exposed areas of the gorge wall at least once a month. It is Niagara Parks’ policy that items found by staff during these clean-ups are forwarded to the Lost & Found department.