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Safety Messages – Attractions

  • Measures implemented at our attractions allow guests to continue to follow the advice of public health officials around social distancing, washing hands frequently, avoiding high-touch surfaces and avoiding groups or gatherings larger than 10.
  • Hand sanitizer is available at all entrances.
  • Face coverings are required at all Niagara Parks attractions.
  • Niagara Parks continues to closely monitor all announcements from the Province and will update our policies and procedures accordingly.

Health and Safety Measures

  • Niagara Parks is following industry leading standards around health and safety at all of its attractions.
  • Staff are provided with safety training to ensure all health and safety requirements are met at all times.
  • All employees complete a screening questionnaire before the start of their shift to ensure they are not experiencing any symptoms.
  • Enhanced cleaning measures are in place including frequent cleaning of washrooms and all high-touch surfaces.
  • Regular application of long-lasting antibacterial disinfecting solution in elevators.
  • Stanchions and floor markings are in place to ensure orderly and organized queuing.
  • Attendants are available at queuing concourses and areas to assist guests and admit entry.
  • Entry to attractions is based on timed ticketed entry to track capacity.
  • At Journey Behind the Falls, a thermal camera to conduct temperature screening is in place.
  • Attractions and elevators are operating at a reduced capacity to allow for maximum space between guests.
  • Counter staff are protected by plexiglass guards.
  • We encourage the use of payments by tap payment of credit and debit cards over using cash.
  • For additional information, please call Guest Services at – 1-877-642-7275