Collection of Information
Personal information is any information about an identifiable individual. This includes information such as your name, address, e-mail address and any payment information you provide. All personal information that we collect is provided voluntarily when you choose to contact us or to purchase merchandise and/or services. We collect only the information that is required to provide the services you requested. NPC will not retain personal information for longer than is reasonably necessary or applicable law permits.
We may also use your personal information to create aggregated data. Aggregated data is data that is placed in a format that prevents or seriously limits the chance of revealing an individual’s identity. It may be used to show general statistics or track customer behavior as a whole. Such aggregated information is used by NPC to plan, develop, implement, market and promote our services and products. It will not be used to identify you.
Video Recording Systems
The Niagara Parks Commission uses video recording systems as part of its continuing efforts to ensure the safety and security of its visitors, employees and numerous sites and facilities. The personal information collected by the use of these video recording systems (CCTV) is collected under the authority of the Niagara Parks Act and the Occupier’s Liability Act.
In order to provide notice to individuals that a video recording system is in use, all NPC venues and WEGO buses where video recording systems are monitored are posted with appropriate signage in prominent locations, which are readily visible to members of the public.
Any questions about this collection can be directed to NPC’s Freedom of Information and Privacy Coordinator, whose contact can be found below.
Disclosure of Personal Information
NPC will not provide your personal information to third parties unless the disclosure of that information is permitted by the Freedom of Information and Protection of Privacy Act. That Act permits disclosure in the following circumstances (among others):
- with your consent;
- in compelling circumstances affecting the health or safety of an individual;
- to a law enforcement agency to aid an investigation undertaken with a view to a law enforcement proceeding or from which a law enforcement proceeding is likely to result; and
- in the case of security records, to address a safety or security concern.
In the event that it is necessary to provide personal information to one of the business partners with whom we contract to provide those services, those partners have contractually agreed to adhere to the privacy provisions under which we operate.
Security of Personal Information
NPC has procedures in place to secure all personal information in our possession. Access to your personal information is limited to those staff members and business partners who require it in order to fulfill your requests. Additionally, we maintain a secure server and an up-to-date security system to safeguard your transactions and the information you provide.
Accessing Personal Information
Should you wish to view, delete or change your personal information please advise us at firstname.lastname@example.org. In an effort to ensure that the information you have provided is accurate, up-to-date and retained only as long as required, the information is destroyed within a specified period following your last purchase and/or correspondence.
Freedom of Information and Privacy Co-ordinator
The Niagara Parks Commission
P.O. Box 150
Niagara Falls, ON L2E 6T2
Additional Information for Individuals Subject to the GDPR
Under the GDPR, you may be entitled to additional rights, including: (a) the right to withdraw consent to processing at any time, where consent is the basis of processing; (b) the right to request from the data controller access to and rectification or erasure of personal data, under certain conditions; (c) the right to request from the data controller restriction of the processing of personal data or to object to data processing, under certain conditions; (d) the right to request from the data controller, data portability concerning personal data that you provided to the data controller, under certain conditions; (e) the right to object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you, under certain conditions; and (f) the right to lodge a complaint with data protection authorities. Additional information about your rights under the GDPR is available at the European Commission’s page on Data Protection.