Safety Messages – Attractions

  • Measures implemented at our attractions allow guests to continue to follow the advice of public health officials around social distancing, washing hands frequently and avoiding high-touch surfaces.
  • Hand sanitizer is available at all entrances.
  • Face coverings are required at all Niagara Parks attractions.
  • Niagara Parks continues to closely monitor all announcements from the Province and will update our policies and procedures accordingly.

Health and Safety Measures

  • Niagara Parks is following industry leading standards around health and safety at all of its attractions.
  • Staff are provided with safety training to ensure all health and safety requirements are met at all times.
  • All employees complete a screening questionnaire before the start of their shift to ensure they are not experiencing any symptoms.
  • Enhanced cleaning measures are in place including frequent cleaning of washrooms and all high-touch surfaces.
  • Regular application of long-lasting antibacterial disinfecting solution in elevators.
  • Stanchions and floor markings are in place to ensure orderly and organized queuing.
  • Attendants are available at queuing concourses and areas to assist guests and admit entry.
  • Entry to attractions is based on timed ticketed entry to track capacity.
  • At Journey Behind the Falls, a thermal camera to conduct temperature screening is in place.
  • Attractions and elevators are operating at a reduced capacity to allow for maximum space between guests.
  • Counter staff are protected by plexiglass guards.
  • We encourage the use of payments by tap payment of credit and debit cards over using cash.
  • For additional information, please call Guest Services at – 1-877-642-7275

In compliance with the latest public health measures issued by the Government of Ontario, some Niagara Parks sites, including all attractions and indoor dining facilities are closed effective January 5, 2022.

Conformément aux dernières mesures de santé publique du gouvernement de l'Ontario, certains sites de Niagara Parks, y compris toutes les attractions et les restaurants intérieurs, sont fermés à compter du 5 janvier 2022.