Niagara Parks to Suspend All Public Facing Operations

March 13, 2020

Niagara Parks

Niagara Falls, ON – To ensure the health and safety of all staff, guests and partners and following the direction of the Government of Ontario, The Niagara Parks Commission will be closing all public facing operations including transportation services, effective Saturday, March 14 with tentative plans to reopen on Monday, April 6.

Ontario’s Chief Medical Officer of Health, Dr. David Williams, has recommended the immediate suspension of all gatherings over 250 people to help contain the spread of COVID-19. As an operational agency of the Government of Ontario, Niagara Parks joins Ontario’s other attraction agencies and convention centres in responding to this recommendation.

“While we know that many families had planned on visiting Niagara Parks over the March break, the health and safety of our guests and our staff must come first. We are committed to doing our part to contain the spread of COVID-19,” said Niagara Parks Chair Sandie Bellows.

The closure extends to Niagara Parks attractions, restaurants, retail stores and golf courses, as well as the WEGO Green Line bus service and Falls Incline Railway. All public programming and events will also be suspended during this time.

Recognizing that Niagara Parks offers many natural outdoor areas that will continue to draw guests, public washroom facilities will be remain open at Table Rock (outdoor only), Queen Victoria Place, Niagara Glen and Butterfly Café. These facilities will be cleaned regularly following the highest standards of cleanliness and hygiene.

“Niagara Parks supports the Government of Ontario’s priority on ensuring the health of Ontarians and visitors to the province. We are continually assessing our operations and guest services to safeguard the public’s well-being and will be providing updates as the situation with COVID-19 evolves,” said David Adames, CEO of Niagara Parks.

Niagara Parks will be contacting customers who have booked tickets, events and/or programming to arrange for refunds or adjust their tickets to a later date. Niagara Parks’website and Guest Services Centre will remain open and available. Guests are encouraged to contact info@niagaraparks.com with any questions, concerns or requests.


To view the latest statement issued by the Government of Ontario and other information related to COVID-19, visit: www.ontario.ca/coronavirus.

Niagara Parks

Niagara Parks

The Niagara Parks Commission is committed to a vision of Ontario’s Niagara Parks as one that Preserves a rich heritage, Conserves natural wonders, and Inspires people world-wide. Founded in 1885, The Niagara Parks Commission is an Operational Enterprise Agency of the Ministry of Heritage, Sport, Tourism and Culture Industries. Its mission is to protect the natural and cultural heritage along the Niagara River for the enjoyment of visitors while maintaining financial self-sufficiency.

In response to the COVID-19 pandemic, Niagara Parks' public facing operations are currently closed. We are currently preparing for a safe re-opening.

In response to the COVID-19 pandemic, some of Niagara Parks public facing operations are currently closed. Learn more about what is open and what we are doing to keep our guests safe.