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Novel Coronavirus (COVID-19) Updates

In response to the ongoing coronavirus (COVID-19) pandemic, it is with the utmost concern for our staff, guests and partners that we have closed our public-facing operations beginning March 14, 2020.

We are committed to providing you with updates as more information becomes available. In addition to the details on this page, our Guest Services Centre remains open and available to answer any questions you may have. Please contact us via email at info@niagaraparks.com or telephone at 1 (877) 642-7275.

Niagara Parks Services

In addition to our public-facing facilities, all outdoor recreational equipment and amenities are also closed, including playgrounds, picnic areas, park shelters, public washrooms, etc. Public areas, green spaces and recreational trails will remain open for walk-through access only. Please check back periodically for updates on the re-opening of Niagara Parks services and locations.

How is Niagara Parks Responding?

Following the advice of Ontario’s Chief Medical Officer and measures taken by the Government of Ontario, Niagara Parks closed its public-facing operations as of Saturday, March 14, 2020. On March 31, closures extended to all outdoor recreational equipment and amenities.

Working with our public health agencies at the regional, provincial and federal level, Niagara Parks will be regularly monitoring the situation and will issue any updates as needed regarding our operations.

Niagara Parks’ website and Guest Services Centre remains open and available. Please contact info@niagaraparks.com or 1.877.642.7275 with any questions, concerns or requests.

Contact Us

The Niagara Parks Guest Services Centre can be contacted by email, phone or online chat at this time, between 8:30 a.m. and 4:30 p.m.

To report any instances of non-compliance with the emergency orders on Niagara Parks property, please contact Niagara Parks Police Service dispatch at (905) 356-1338 ext. 0.

Resources

Releases

Niagara Parks Closures in Effect Until Further Notice

Niagara Parks Closures in Effect Until Further Notice

Niagara Falls, ON – In response to the current global health crisis and to protect the health and safety of...

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Niagara Parks Closes Remaining Outdoor Recreational Amenities

Niagara Parks Closes Remaining Outdoor Recreational Amenities

Niagara Falls, ON – In response to the emergency order issued by the Government of Ontario and following the advice...

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Niagara Parks to Suspend All Public Facing Operations

Niagara Parks to Suspend All Public Facing Operations

Niagara Falls, ON – To ensure the health and safety of all staff, guests and partners and following the direction...

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FAQs